Stump the Puzzler

Message Log 05.31.1998

Problem: I cannot get win95 to recognize a mouse I've tried different
mice.  i've formatted and reinstalled windows I've ran add new hard ware,
I've added the lines in config, and autoexec, Ive even bought a new serial
card for the mouse toplug into, I've tried everything I can possibly think
of and read.  I hope you can help?  thank you

Comments: In the control panel I go to the mouse, and it won't let me
change it the line has just lettters and some symbols that should not be
there but when i hit change it does nothing sometimes it has the correct
driver and I don't know how?  but it changes by itself!!!

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Hi Melodee,

From what I can gather, it sounds as if you might have a resource conflict
or two with the COM ports. I can't tell if you've been into your BIOS setup
yet, but that is where I would start.

First, remove the second serial card (observing anti-static precautions, of
course) so it won't be in conflict with the built-in ports.

Then start your computer and enter the BIOS setup to check the current
settings for the computer's built-in ports (check your motherboard manual
on how to do this). It's possible that the port your mouse is connected to
has been "disabled" in the BIOS setup.

I had the darnest time getting a digital camera to work off a serial port
on one machine until I discovered the port had been disabled in the BIOS. I
wrote about this experience in one of my "In the Trenches" episodes:

http://www.laroke.com/docs/trench14.htm

Forgive me if you've already been down this road.

Additional Information concerning this problem can be found at the
following two sites:

COM Conflicts Resolved, Once And For All
http://www.zdnet.com/sr/columns/glass/980520.html

The PC Guide - Troubleshooting Mice
http://www.pcguide.com/ts/x/comp/mice.htm

Let me know how you do.

I Remain,
L. R. Kephart
LAROKE Microcomputer Consultants
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